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Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
The available shipping methods vary depending on the company or retailer you are purchasing from. Common shipping methods include standard ground shipping, expedited shipping, and international shipping. Some companies may offer additional options such as overnight shipping or same-day delivery. It is best to check with the specific company or retailer for their available shipping methods and associated costs.
Do You Ship Internationally?
Yes, we do ship internationally.
How Long Will It Take To Get My Package?
The length of time it takes to receive your package will depend on various factors such as the shipping method chosen, the distance it needs to travel, any potential customs processes, and the efficiency of the carrier. It is best to check the estimated delivery time provided by the seller or carrier for a more accurate estimate.
PAYMENT
What Payment Methods Are Accepted?
We accept common payment methods - credit cards (such as Visa, Mastercard, American Express), debit cards, and mobile payment options like Apple Pay or Google Pay. The payment is taken when the order is processed form a credit or debit card of your choice.
Is Buying On-Line Safe?
Yes, 100% secure payment. Buying online can be safe as long as certain precautions are taken. It is important to only shop on secure websites that have encryption to protect personal and financial information. Additionally, it is crucial to use strong passwords and to avoid clicking on suspicious links or downloading unknown files. It is also recommended to use a credit card or a secure payment method that offers buyer protection. By being mindful of these safety measures, online shopping can be a secure and convenient way to make purchases.
Order & Retunrs
How do I place an Order?
To place an order, you typically need to follow these steps:
1. Browse the website or catalog to find the desired product(s).
2. Add the product(s) to your cart by clicking on the "Add to Cart" or similar button.
3. Review the items in your cart and adjust quantities if necessary.
4. Proceed to checkout and provide your shipping and payment information.
5. Review the order summary and confirm the purchase.
6. Submit the order and wait for a confirmation email or page indicating that your order has been successfully placed.
7. Depending on the retailer, you may receive updates on the status of your order and an estimated delivery date
2. Add the product(s) to your cart by clicking on the "Add to Cart" or similar button.
3. Review the items in your cart and adjust quantities if necessary.
4. Proceed to checkout and provide your shipping and payment information.
5. Review the order summary and confirm the purchase.
6. Submit the order and wait for a confirmation email or page indicating that your order has been successfully placed.
7. Depending on the retailer, you may receive updates on the status of your order and an estimated delivery date
How Can I Cancel Or Change My Order?
To cancel or change your order, you will need to contact us and send mail. Provide your order details and explain your request. We will guide you through the cancellation or modification process and let you know if it is possible based on policies and the stage of the order. It is best to reach out to be as soon as possible to increase the chances of a successful cancellation or change.
How Do I Track My Order?
You open our (track your order) page and put your product order tracking number.
How Can I Return a Product?
If you return some or all of your order, Sopcop will issue you with a new statement as soon as the online store processes your return. Follow the retailer's return instructions and make sure to keep the tracking number of your return. You contact fast and select “Report a return” so that your statement is paused. As soon as the retailer has registered your return, we will send an adjusted invoice.